Privacy Policy

Effective Date: 27/03/2025

Alanana Wild Safaris (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://alananawildsafaris.com (“Website”). By using our Website, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide to Us

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Travel preferences and special requests

  • Any other information you provide when booking a safari, signing up for our newsletter, or contacting us

1.2 Automatically Collected Information

When you visit our Website, we may collect certain information automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on our Website

  • Cookies and tracking technologies


2. How We Use Your Information

We use the collected information to:

  • Process bookings and payments

  • Respond to inquiries and provide customer support

  • Personalize your safari experience

  • Send promotional emails, special offers, and updates (you can opt out anytime)

  • Improve our Website and services

  • Ensure website security and prevent fraud


3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

  • Service Providers: Third-party vendors who assist with payments, bookings, and marketing

  • Legal Authorities: If required by law or to protect our rights

  • Business Partners: Lodges, hotels, and transport providers to facilitate your safari experience


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us analyze Website traffic and improve our services. You can adjust your browser settings to refuse cookies, but this may affect Website functionality.


5. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.


6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request a copy of the data we have about you

To exercise these rights, contact us at info@alananawildsafaris.com.


7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: info@alananawildsafaris.com
📍 Address: Arusha – Tanzania
📞 Phone: +255 787 234 201